beta ka Privacy Policy —
Our Commitment to Protecting Your Information

1 Introduction and Scope

This Privacy Policy ("Policy") applies to all services and activities of the beta ka platform. By using the beta ka website and its related mobile applications, you accept the terms of this Policy.

We believe that privacy is a fundamental right. That is why beta ka maintains full transparency in how members' information is collected and used. This Policy tells you what information is collected, why it is collected, and how it is used.

beta ka reserves the right to make changes to this Policy. Registered users will be notified by email or a clear notice will be displayed on the platform for any significant changes.

2 Types of Information Collected

beta ka collects various types of information, falling broadly into two categories — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

Information you voluntarily give us when registering an account, making a transaction, or seeking support:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID or passport details (for identity verification)
• Mobile banking account details (bKash, Nagad, Rocket, Upay — for transactions only)
• Messages and communications sent for support

2.2 Automatically Collected Information

When you use the beta ka platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and browsing patterns
• Betting and gaming activity logs
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For fraud prevention and identity verification, we may at times confirm information through trusted third parties. This process is always carried out in accordance with applicable law.

3 Purpose of Data Collection

beta ka collects and uses your information only for specific and lawful purposes. The main purposes are described in detail below:

3.1 Account Management and Verification

Your information is used to create, maintain, and secure your account. Age verification and identity confirmation are an essential part of this process — because beta ka provides services only to persons aged 21 or above.

3.2 Processing Financial Transactions

The necessary information is used to carry out all financial transactions, including deposits and withdrawals. This includes verifying and processing payments via bKash, Nagad, Rocket, and Upay.

3.3 Fraud and Illegal Activity Prevention

In the interest of all members, beta ka actively works to detect and prevent fraudulent activity. Account activity is monitored and suspicious patterns are identified for this purpose.

3.4 Customer Support

Your account and transaction information is used to provide effective support through 24-hour live chat and email.

3.5 Service Improvement

Aggregate user behaviour is analysed to improve the platform experience and develop new features. This analysis is always conducted in aggregated and anonymised form.

3.6 Responsible Gaming

Gaming patterns are monitored to uphold the Responsible Gaming policy. If a concerning change is noticed in a member's gaming behaviour, support is offered.

4 Sharing and Disclosure of Information

beta ka never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Minimum necessary information is shared with selected partners to carry out core services such as payment processing, technical support, and fraud prevention. These partners are contractually bound to meet beta ka's strict privacy standards.

4.2 Legal Obligations

Information may be disclosed upon a valid order from a court, government body, or law enforcement authority. In such cases, beta ka provides only the information that is required.

4.3 Fraud Prevention

Relevant information may be provided to the concerned authorities in investigations involving money laundering or serious fraud.

4.4 Business Restructuring

In the event of a business merger or acquisition, information may be transferred after notifying members in advance. The new entity will also be bound to the same privacy standards.

5 Data Storage and Security

beta ka uses industry-standard technology and practices to protect your information. The key elements of our security framework are described below:

5.1 Encryption

All sensitive information is transmitted using SSL (Secure Sockets Layer) technology. Stored data is also protected with industry-standard encryption so that unauthorised access is not possible.

5.2 Access Controls

beta ka staff are given access only to the information they need to carry out their responsibilities. All data access is logged and reviewed regularly.

5.3 Data Retention Period

All necessary information is retained while your account is active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations and resolve disputes.

5.4 Security Incidents

In the event of a data breach, beta ka will notify affected members directly as quickly as possible and provide guidance on the steps to take.

6 Cookies and Tracking Technologies

The beta ka platform uses cookies and similar tracking technologies. These help improve your experience and maintain the quality of the service.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, ensure security, and process transactions. Disabling these cookies will make it impossible to use the service.

6.2 Analytical Cookies

Analytical cookies are used to understand which pages are used most and how users navigate the platform. This information is processed in fully anonymised form.

6.3 Cookie Controls

You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to work in a limited way.

7 Privacy of Minors

beta ka strictly enforces a 21+ age policy. We do not knowingly collect any information from persons under the age of 21.

Age is verified at the time of registration. If we become aware that a minor's information has been collected by mistake, that information will be deleted immediately and the account will be closed.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Know

You may ask what information beta ka has collected about you and how it is being used. This request can be submitted to the customer support team.

8.2 Right to Correction

If any of your stored information is incorrect, you may request that it be corrected. Some information can be updated directly from your account settings.

8.3 Right to Request Deletion

After closing your account, you may request that your information be deleted. However, certain information may need to be retained for a defined period due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being processed for specific purposes, particularly in the case of direct marketing activities.

9 Third-Party Services and Links

The beta ka platform works with mobile financial services such as bKash, Nagad, Rocket, and Upay for payment processing. These services have their own privacy policies, which can be found on their respective websites.

Payment gateways and other service providers may use your information only to complete a specific transaction — not for any other purpose.

Game provider studios (such as PG Soft, Pragmatic Play, Evolution, JILI, and Spribe) provide services through the beta ka platform but do not have direct access to your personal information.

10 Changes to This Policy

beta ka may update this Privacy Policy from time to time. Reasons for changes may include service improvements, the addition of new technologies, or legal requirements.

For significant changes, registered members will be notified by email at least 30 days in advance. For important changes, a notice will be displayed at the next login giving you the opportunity to review the updated policy.

If you continue using the beta ka platform after changes have been made, your consent to the updated policy will be assumed. The date this policy was last effective is always shown at the top of this page.

11 Contact Us

If you have any questions, requests, or complaints about this Privacy Policy, please contact our support team through the following:

• 24/7 Live Chat — get instant help from the chat button on any page of the platform
• Email: [email protected]

Requests regarding your personal information (such as corrections or deletion) submitted by email must be sent from the email address registered to your account for verification purposes.

We generally aim to respond to requests regarding personal information within 7 business days.